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Pre-Hire Testing Reaches New Levels of Sophistication

Bernie CroninBy Bernie Cronin, Director

The Today’s Restaurant Sales Institute

          Ninety percent of all hiring is based upon interviews…..and it’s not working ! The days of relying on resume and interviews to select a new employee, in any position, are dead. Today, hiring the wrong person can be a very expensive mistake.

          Fortunately psychology and technology have provided us with “CANDIDATE PROFILING”, a valuable and valid means of assessing a candidates potential. Profiles are available for any position in any industry including Executive, Management,Wait-Staff, Receptionist, Sales, Suppliers, Customer Service, Team Building etc.

          We at TRSI utilize a comprehensive profiling system that has proven itself time and again. This DISC Based profile was developed in 1921 by Dr. William Moulton Marston at Harvard Universit and adjusted over time to meet customied requirements. Job candidates complete a self-directed questionnaire online in less than 15 minutes. Responses are then computer analyzed and evaluated along with our personal recommendation of hire/not hire depending upon the job profile.

          The 24 page report delivers a detailed psychological portrait of the candidate, including potential for growth and training. Decisions can then be made on which candidate offers the best chance for success. Also included are suggestions on how to manage the individual, based on behavioral traits.

          The results have been spectacular. So much so that we are also using this profiling system for clients who wish to evaluate the strengths and weaknesses of their existing teams. In the case of restaurants we assess Managers, Waiters-Waitresses, Receptionists, Valt Parking…..anyone interfacing with our guests.

The advantagess of using the TRSI Profiling system are:

  • No lost time due to hiring the wrong candidate for the job.
  • No lost training time. No lost time/money training unqualified candidates who end up leaving or getting fired after a short period of time.
  • A happy attentive waitstaff leads to increased customer satifaction.
  • Customers and waitstaff will mutually enjoy the dining experience.
  • Increase employee satisfaction
  • Increase customer return visits
  • Increase sales
  • Increase profits

          Our “TRSI PROFILING SYSTEM” is available on a one-by-one basis or for an entire group. Call for details and information and a sample report on how you can profile online in minutes.  561 620-8888                                                           

Bernie Cronin is a nationally prominent business development, management consultant, author and Keynote Speaker. He is the Founder of Bernie Cronin International at 1000 West McNab Road in Pompano Beach, Florida. His phone number is (954) 295-9202. His website is and email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .